Nice to meet you!
I’m a product designer with 10 years of experience designing B2C and B2B SaaS products across tech startups and growth-stage companies. I’m best at the big picture, where I uncover new opportunities — but I also like to dive into the details. I love to work with other interesting people to take the kernel of a good idea, then flesh it out and transform it into a well-designed, growth-oriented product.
Experiences
December 2020 – May 2024
Blameless (Acquired by Firehydrant)
Lead Product Designer
As a Lead Product Designer at Blameless, I spearheaded the design strategy for the core incident management platform. By implementing AI-driven workflows, we successfully reduced incident resolution time by 22% while maintaining 100% customer retention. Collaborating with cross-functional teams, we optimized critical workflows for engineering and SRE teams, ensuring seamless operations.
2019 – 2020
Resilience Cyber Insurance (aka. Arceo)
Principal Product Designer
Lead UX design for a B2B cyber insurance platform, working closely with cross-functional teams to bring the product to market successfully. By conducting user research and usability testing, I ensured that our solutions met both customer needs and business objectives. Through design thinking, I iterated on features to improve user onboarding and underwriting workflows, ultimately contributing to the platform's successful MVP launch.
2017 – 2019
Distil Networks (Aquired by Imperva)
Principal UX Designer
Led the design enhancement of the Bot Detection feature, optimizing user experiences with data-driven insights. Collaborating with stakeholders, I translated business needs into actionable use cases, leading the design of core features to drive product innovation and customer satisfaction.